Your Safety Comes First
We know that when you book a ride, you’re trusting us with more than just your time. That’s why Hola is built around safety transparency — from the moment you request a ride to the second you arrive.
Safety Feature
Identity Verification
We verify every Pilot’s ID using advanced tools, including document scans and facial recognition, to ensure authenticity. No shortcuts, no fake profiles.
Background Record Checks
Security starts with trust. We work with trusted background screening providers to check for criminal offenses, driving violations or misconduct
Onboarding Interview
Before going live, every Pilot completes an onboarding interview — via video call or in person — where we assess communication, professionalism, and awareness of safety policies.
Safety is a commitment
We're here to earn your trust, ride after ride. Hola Drive was built on the principles of caring, safety, respect, and our pilot vetting process is where it all starts.
